Daffodil CareDaffodil CareDaffodil Care
03 8737 0666
9am - 5pm
Australia

Policies

Dignity and Respect

At Daffodil Care, we are committed to treating every client with the utmost dignity and respect. We believe in the inherent worth of each individual and ensure that all interactions and services provided reflect this core value. Our team is trained to deliver services that honor your preferences, values, and cultural background.

Individualized Support

We recognize that each person has unique needs and aspirations. Our approach is centered on you, the individual. We take the time to understand your goals and aspirations, tailoring our support services to help you achieve the best possible quality of life. Your feedback is invaluable to us, and we continuously adjust our services to better meet your needs.

Professionalism and Integrity

Our team of disability support professionals is dedicated to delivering high-quality services with the highest standards of professionalism and integrity. We ensure that all our staff members are suitably qualified, experienced, and aligned with the values and principles that define Daffodil Care. Continuous professional development and adherence to ethical practices are mandatory for all team members.

Person-Centered Care

We adopt a person-centered approach in all our services. This means you are at the heart of everything we do. We collaborate with you to create a support plan that is tailored to your specific needs and preferences, ensuring that your voice is heard and your choices are respected.

Empowerment and Capacity Building

Our goal is to empower you to live as independently as possible. We focus on building your capacity toward self-determination, helping you develop the skills and confidence to take control of your life. We provide resources, guidance, and support to help you achieve your personal goals and become an active participant in your community.

Community Participation

We believe in the importance of community integration and participation. Our services are designed to help you engage with and contribute to your local community. Whether it’s through social activities, employment opportunities, or educational programs, we support you in becoming an active and valued member of your community.

Confidentiality and Privacy

Your privacy is paramount to us. We are committed to protecting your personal information and ensuring that all data is handled with the utmost confidentiality. Our policies comply with all relevant privacy laws and regulations to safeguard your information.

Feedback and Continuous Improvement

We value your feedback as it helps us improve our services. We encourage you to share your experiences and suggestions. Our commitment to continuous improvement ensures that we are always striving to enhance the quality of our support and better meet your needs.

Safety and Wellbeing

Your safety and wellbeing are our top priorities. We maintain rigorous standards to ensure a safe environment for both clients and staff. Our team is trained to handle emergencies and provide support in a manner that prioritizes your health and safety at all times.

Accessibility and Inclusivity

Daffodil Care is dedicated to ensuring that our services are accessible to everyone. We strive to eliminate barriers and promote inclusivity in all aspects of our service delivery. Our goal is to create an environment where everyone feels welcome and supported.

By adhering to these policies, Daffodil Care aims to provide exceptional disability support services that enhance the quality of life for our clients and help them achieve their full potential.